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About Us
Frontier Markets is the market leader in connecting rural customers with global products and services. We offer customers a range of life-improving solutions—from clean energy lighting, to household appliances, to smartphones and 4G services—so that they can build better,brighter futures for themselves and their families. So far, we have connected over 700,000 households to 1 million products and services, all delivered to their doorsteps within 48 hours.To do this, we’ve built a network of over 10,000 rural women entrepreneurs to serve as our on-the-ground service providers and equipped them with world-class e-commerce technology.
As we look to Frontier Markets’ future, we are poised for a massive growth phase on two fronts.First, we will grow our footprint within our current states, and across India—we will make our platform larger. Second, we will grow our product and service basket—we will sell a more diversified set of offerings to our customers. To navigate this change, we are seeking quality talent with a range of experiences and expertise areas to join the Frontier Markets Team.
In order to do this, we are looking to build a team of smart, data-driven, tech-savvy Lead Trainers – On Field, who are hungry to make an impact in rural India while building a fast-growing social enterprise.
Job Title : Lead Trainers – On Field
Department: HR
Location : Jaipur
Reporting To : Digital Operations Head
Position Type: Employment
Full-Time Compensation: 3 lakhs to 4 lakhs (depending on experience and skill set)
Job Context & Challenges:
FM is planning to expand rapidly across geographies to meets its revenue Target. Hence we are looking for a Lead Trainer at the Branch Level to continuously engage with the Partners and Saheli’s to execute the training plan to achieve project based targets. The ideal candidate shall be adept at the below Training Functions
Functional linkages:
The position will report to the Digital Operations Head. This position will require working closely with internal stakeholders – channel development team (field team), customer insights, call centre lead, data team, tech team
Key Accountabilities:
1. Person must be Passionate to work for Rural Development and must have ground level working exposure in Marketing or Digital Literacy.
2. Subject Knowledge Expertise: Subject knowledge expertise of Training and Digital Literacy.
3. Interaction: Able to communicate with others in a warm and helpful manner while simultaneously building credibility and rapport. Connect and engage with learners.
4. Energizing: Able to create positive energy (motivation) in both individuals and groups
5. Listening Skills: Ability to listen other actively and respond them politely.
6. Creativity: The use of imagination or original ideas to create something.
7. Multitask: Able to work on multiple tasks as and when required.
8. Tolerance for Ambiguity: Able to withhold actions or speech in the absence of important information; deal with unresolved situations, frequent change, delay or unexpected events.
9. Team Skill: Able to work with people in such a manner as to build high morale and group commitments to goals and objectives.
Experience:
1. Previous work experience with a social enterprise/ non-profit would be a plus
2. Must be comfortable communicating in English and Hindi (both verbal and written)
3. 2+ years of experience in Training/Marketing/Digital Literacy/Training content Development.
4. Graduate/Any MBA.
Skills/Essential:
1. Passionate to work for Rural Development
2. Excellent active listening, negotiation and presentation skills.
3. Strong communication and interpersonal skills.
4. Bias for Action.
5. Knowledge of data analysis and reporting
6. Able and passionate to travel across rural areas
Leadership Characteristics
• Customer Obsession: Putting the end customer at the centre and ensuring your actions serve them
• Ownership: Going beyond your regular charter and shouldering additional responsibility and delivering it
• Bias for Action: Hustling, acting and being decisive, rapidly
• Dive Deep: Finding the root cause issue, going many levels deep and solving the fundamental problem
• Deliver Results: Getting things done despite setbacks
How to apply
If interested in this profile, please email your updated CV & Cover Letter to mehdi.rizvi@frontiermkts.co.in and amrit.mohan@frontiermkts.com
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